Returns & Refunds
Returns & Refunds Policy
At Iron Planet Studio, your satisfaction is our priority. If you are not happy with your order, we are here to help.
Returns
- You have 14 days from the date of delivery to return an item.
- Items must be unused, unwashed, and in original condition with tags attached.
- Custom or personalized items cannot be returned unless they are defective.
Refunds
- Once we receive your return, we will inspect it and notify you within 3 business days.
- If approved, your refund will be processed to your original payment method within 5-7 business days.
How to Return
To start a return, please contact us at info@ironplanetstudio.com with your order number and reason for return.
Damaged or Defective Items
If you received a damaged or defective item, please contact us immediately with a photo of the item and we will send a replacement at no extra cost.